{"catalogRevision":"24028ffcfc2b295fa1b08ee6caa84b765f0731b321496bf4f548c49ad2177028","kind":"record","record":{"attributes":{"category":"administrative","framework":"cobit-2019","type":"corrective"},"canonicalUrl":"https://controlsmap.com/frameworks/cobit-2019/","description":"Managed Service Requests and Incidents","details":{"automation":"hybrid","control_category":"administrative","control_id":"DSS02","control_type":"corrective","domains":["Business Continuity & Disaster Recovery","Incident Management & Response","Logging, Monitoring & Detection","Governance, Policy & Oversight"],"framework":"cobit-2019","group":"Deliver, Service and Support","key_control":false,"requirement_frequency":null,"requirement_status":null,"risk_count":5,"source_pages":null,"source_url":null},"id":"ctrl:cobit-2019:DSS02","mapUrl":"https://controlsmap.com/?v=1&node=ctrl%3Acobit-2019%3ADSS02","sourceIds":["cobit-2019"],"sourceUrl":null,"title":"DSS02 — Managed Service Requests and Incidents","type":"control"},"relationships":[{"expectedCatalogRevision":"24028ffcfc2b295fa1b08ee6caa84b765f0731b321496bf4f548c49ad2177028","id":"rel:20e4b2a31e5517b32fa223ea9b1b8fd79f1f9756c4fd2ee3519a688b1e5e002f","properties":{"control_id":"DSS02","coverage":"full","delta":null,"framework":"cobit-2019","provenance":{"defaultConfidence":"medium","defaultStatus":"active","direction":"canonical_to_source","mapper":"coworkcanvas-compliance-graph","note":"Each member is a documented relationship claim from the canonical unified control to a source control or guidance proposition. relationship: equal|superset_of (full) / intersects_with|subset_of (partial) / informs (guidance). confidence 'medium' = single-mapper, documented, not yet externally corroborated. source_version is the member framework's edition from the standard version register.","reviewDate":"2026-09-07"},"relationship":"superset_of","source_version":"2019"},"sourceDetailPath":"/data/v1/records/uc-uc-bcdr-06-c505e5bd.json","sourceId":"uc:UC-BCDR-06","targetDetailPath":"/data/v1/records/ctrl-cobit-2019-dss02-af5bca5d.json","targetId":"ctrl:cobit-2019:DSS02","type":"maps_to"},{"expectedCatalogRevision":"24028ffcfc2b295fa1b08ee6caa84b765f0731b321496bf4f548c49ad2177028","id":"rel:2fa9ee745188901dc9cf334d826e8e52a294a06c63ae786f99df85acdb98780d","properties":{},"sourceDetailPath":"/data/v1/records/ctrl-cobit-2019-dss02-af5bca5d.json","sourceId":"ctrl:cobit-2019:DSS02","targetDetailPath":"/data/v1/records/std-cobit-2019-2181ce0c.json","targetId":"std:cobit-2019","type":"belongs_to"}],"schemaVersion":1}
