Framework

SOC 2 (TSC)

AICPA SOC 2 Trust Services Criteria (2017, rev. 2022)

61 requirements · 51 connected unified controls

Open SOC 2 (TSC) in the map
Version
2017 TSC
Published
2017
Amendments
revised points of focus (2022)

Requirements and control mappings

“Full” and “Partial” describe the catalog mapping to a unified control. A partial mapping includes the remaining requirement. These mappings do not establish an organization’s implementation or certification.

Common Criteria (Security)

RequirementUnified control and mapping
CC1.1The entity demonstrates a commitment to integrity and ethical values.
CC1.2The board of directors demonstrates independence from management and exercises oversight of the development and performance of internal control.
CC1.3Management establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives.
CC1.4The entity demonstrates a commitment to attract, develop, and retain competent individuals in alignment with objectives.
CC1.5The entity holds individuals accountable for their internal control responsibilities in the pursuit of objectives.
CC2.1The entity obtains or generates and uses relevant, quality information to support the functioning of internal control.
CC2.2The entity internally communicates information, including objectives and responsibilities for internal control, necessary to support the functioning of internal control.
CC2.3The entity communicates with external parties regarding matters affecting the functioning of internal control.
CC3.1The entity specifies objectives with sufficient clarity to enable the identification and assessment of risks relating to objectives.
CC3.2The entity identifies risks to the achievement of its objectives across the entity and analyzes risks as a basis for determining how the risks should be managed.
CC3.3The entity considers the potential for fraud in assessing risks to the achievement of objectives.
CC3.4The entity identifies and assesses changes that could significantly impact the system of internal control.
CC4.1The entity selects, develops, and performs ongoing and/or separate evaluations to ascertain whether the components of internal control are present and functioning.
CC4.2The entity evaluates and communicates internal control deficiencies in a timely manner to those parties responsible for taking corrective action, including senior management and the board of directors, as appropriate.
CC5.1The entity selects and develops control activities that contribute to the mitigation of risks to the achievement of objectives to acceptable levels.
CC5.2The entity also selects and develops general control activities over technology to support the achievement of objectives.
UC-GOV-16 — Select and tailor a risk-based control baselinePartial

Remaining requirement: developing and operating the specific technology general controls (infrastructure, security management, acquisition/development/maintenance) satisfied by dedicated ITGC companion controls; this UC delivers their selection into the baseline

CC5.3The entity deploys control activities through policies that establish what is expected and in procedures that put policies into action.
CC6.1The entity implements logical access security software, infrastructure, and architectures over protected information assets to protect them from security events to meet the entity's objectives.
UC-ASSET-01 — Maintain a complete inventory of systems, hardware, and softwarePartial

Remaining requirement: logical access architecture and enforcement addressed by access-control domain

CC6.2Prior to issuing system credentials and granting system access, the entity registers and authorizes new internal and external users whose access is administered by the entity. For those users whose access is administered by the entity, user system credentials are removed when user access is no longer authorized.
CC6.3The entity authorizes, modifies, or removes access to data, software, functions, and other protected information assets based on roles, responsibilities, or the system design and changes, giving consideration to the concepts of least privilege and segregation of duties, to meet the entity's objectives.
UC-ACCESS-03 — Enforce least privilege, need-to-know, and segregation of dutiesPartial

Remaining requirement: modifying/removing access on change and periodic role review handled by companion controls

CC6.4The entity restricts physical access to facilities and protected information assets (for example, data center facilities, back-up media storage, and other sensitive locations) to authorized personnel to meet the entity's objectives.
CC6.5The entity discontinues logical and physical protections over physical assets only after the ability to read or recover data and software from those assets has been diminished and is no longer required to meet the entity's objectives.
CC6.6The entity implements logical access security measures to protect against threats from sources outside its system boundaries.
CC6.7The entity restricts the transmission, movement, and removal of information to authorized internal and external users and processes, and protects it during transmission, movement, or removal to meet the entity's objectives.
CC6.8The entity implements controls to prevent or detect and act upon the introduction of unauthorized or malicious software to meet the entity's objectives.
CC7.1To meet its objectives, the entity uses detection and monitoring procedures to identify (1) changes to configurations that result in the introduction of new vulnerabilities, and (2) susceptibilities to newly discovered vulnerabilities.
UC-CONFIG-01 — Harden systems to approved secure configuration baselinesPartial

Remaining requirement: also requires monitoring susceptibility to newly discovered vulnerabilities

CC7.2The entity monitors system components and the operation of those components for anomalies that are indicative of malicious acts, natural disasters, and errors affecting the entity's ability to meet its objectives; anomalies are analyzed to determine whether they represent security events.
CC7.3The entity evaluates security events to determine whether they could or have resulted in a failure of the entity to meet its objectives (security incidents) and, if so, takes actions to prevent or address such failures.
CC7.4The entity responds to identified security incidents by executing a defined incident response program to understand, contain, remediate, and communicate security incidents, as appropriate.
CC7.5The entity identifies, develops, and implements activities to recover from identified security incidents.
UC-IR-09 — Recover from incidents using defined initiation criteriaPartial

Remaining requirement: root-cause determination, changes to prevent recurrence, and recovery-plan improvement and testing satisfied by the post-incident review and contingency-testing companion controls

CC8.1The entity authorizes, designs, develops or acquires, configures, documents, tests, approves, and implements changes to infrastructure, data, software, and procedures to meet its objectives.
CC9.1The entity identifies, selects, and develops risk mitigation activities for risks arising from potential business disruptions.
CC9.2The entity assesses and manages risks associated with vendors and business partners.
UC-TPRM-02 — Perform risk-based due diligence before engaging vendorsPartial

Remaining requirement: ongoing monitoring, termination handling, and contractual security/confidentiality commitments satisfied by companion vendor-management and vendor-contract controls

Availability

Confidentiality

Processing Integrity

RequirementUnified control and mapping
PI1.1The entity obtains or generates, uses, and communicates relevant, quality information regarding the objectives related to processing, including definitions of data processed and product and service specifications, to support the use of products and services.
UC-FIN-09 — Ensure quality of information used in reportingPartial

Remaining requirement: UC is scoped to financial-reporting IPE; PI1.1's service-wide processing-objective information - data definitions, quality information, and product/service specifications across the entity's services - is not covered

PI1.2The entity implements policies and procedures over system inputs, including controls over completeness and accuracy, to result in products, services, and reporting to meet the entity's objectives.
PI1.3The entity implements policies and procedures over system processing to result in products, services, and reporting to meet the entity's objectives.
PI1.4The entity implements policies and procedures to make available or deliver output completely, accurately, and timely in accordance with specifications to meet the entity's objectives.
PI1.5The entity implements policies and procedures to store inputs, items in processing, and outputs completely, accurately, and timely in accordance with system specifications to meet the entity's objectives.

Privacy

RequirementUnified control and mapping
P1.1The entity provides notice to data subjects about its privacy practices to meet the entity's objectives related to privacy. The notice is updated and communicated to data subjects in a timely manner for changes to the entity's privacy practices, including changes in the use of personal information, to meet the entity's objectives related to privacy.
P2.1The entity communicates choices available regarding the collection, use, retention, disclosure, and disposal of personal information to the data subjects and the consequences, if any, of each choice. Explicit consent for the collection, use, retention, disclosure, and disposal of personal information is obtained from data subjects or other authorized persons, if required. Such consent is obtained only for the intended purpose of the information to meet the entity's objectives related to privacy. The entity's basis for determining implicit consent for the collection, use, retention, disclosure, and disposal of personal information is documented.
P3.1Personal information is collected consistent with the entity's objectives related to privacy.
UC-DATA-01 — Process personal data only under a documented lawful basisPartial

Remaining requirement: fair collection methods and reliable data sources (with collection transparency delivered by the privacy-notice companion), beyond documented lawful basis and purpose limitation

P3.2For information requiring explicit consent, the entity communicates the need for such consent, as well as the consequences of a failure to provide consent for the request for personal information, and obtains the consent prior to the collection of the information to meet the entity's objectives related to privacy.
P4.1The entity limits the use of personal information to the purposes identified in the entity's objectives related to privacy.
P4.2The entity retains personal information consistent with the entity's objectives related to privacy.
P4.3The entity securely disposes of personal information to meet the entity's objectives related to privacy.
P5.1The entity grants identified and authenticated data subjects the ability to access their stored personal information for review and, upon request, provides physical or electronic copies of that information to data subjects to meet the entity's objectives related to privacy. If access is denied, data subjects are informed of the denial and reason for such denial, as required, to meet the entity's objectives related to privacy.
P5.2The entity corrects, amends, or appends personal information based on information provided by data subjects and communicates such information to third parties, as committed or required, to meet the entity's objectives related to privacy. If a request for correction is denied, data subjects are informed of the denial and reason for such denial to meet the entity's objectives related to privacy.
P6.1The entity discloses personal information to third parties with the explicit consent of data subjects, and such consent is obtained prior to disclosure to meet the entity's objectives related to privacy.
P6.2The entity creates and retains a complete, accurate, and timely record of authorized disclosures of personal information to meet the entity's objectives related to privacy.
P6.3The entity creates and retains a complete, accurate, and timely record of detected or reported unauthorized disclosures (including breaches) of personal information to meet the entity's objectives related to privacy.
P6.4The entity obtains privacy commitments from vendors and other third parties who have access to personal information to meet the entity's objectives related to privacy. The entity assesses those parties' compliance on a periodic and as-needed basis and takes corrective action, if necessary.
P6.5The entity obtains commitments from vendors and other third parties with access to personal information to notify the entity in the event of actual or suspected unauthorized disclosures of personal information. Such notifications are reported to appropriate personnel and acted on in accordance with established incident response procedures to meet the entity's objectives related to privacy.
P6.6The entity provides notification of breaches and incidents to affected data subjects, regulators, and others to meet the entity's objectives related to privacy.
P6.7The entity provides data subjects with an accounting of the personal information held and disclosure of the data subjects' personal information, upon the data subjects' request, to meet the entity's objectives related to privacy.
P7.1The entity collects and maintains accurate, up-to-date, complete, and relevant personal information to meet the entity's objectives related to privacy.
P8.1The entity implements a process for receiving, addressing, resolving, and communicating the resolution of inquiries, complaints, and disputes from data subjects and others and periodically monitors compliance to meet the entity's objectives related to privacy. Corrections and other necessary actions related to identified deficiencies are made or taken in a timely manner.